Some organizations perform significantly better than others, overcome difficulties more easily and adapt more fluently to change. What phenomenon explains these exceptional journeys? Collective intelligence, which results from sustained involvement of all members within the organization.

The implication is the trigger point in a person’s relationship with the organization: when « I » becomes « we. » Hence, when a critical mass of people decide to get involved and interact, we then witness the birth of a community that acquires its own intelligence.

Employee involvement is a strategic asset in a world where collaborative work is undoubtedly a necessity – a fortiori with new generations. A world of increasing complexity, where pressure on performance and accelerated pace of business is law.

Canadian Premiere!

Running your business strategy can become as captivating as a game!

Coefficience, an IQ business*

We are a consulting group in management and organizational communication.

For us, management and communication are nested within one another in order to form a whole. For 30 years now, we have been pursuing the ideal of Better Communication for Better Management.

We help our clients execute their business strategy and ensure growth by improving their IQ*.

IQ* is the involvement level of members within the organization. The higher such is, the more the organization protects itself against the harmful effects of hierarchical strata, organizational silos and individual solos.

We favor innovative solutions such as gamification, triplex communication and open strategy approaches.

A smart community feeds on both the quality and quantity of interactions among its members. This is how such a society quickly understands their environment, adapts and succeeds.


What is the IQ *of your Organization?

A direct link can be established between the level of team members involvement or an organization) and the degree of involvement in the communication process.

It is known that unidirectional or simplex communication, coupled with the classic Command and Control style, causes little involvement.

The duplex communication generates greater participation – usually in the form of an invitation to react, which remains reductive. In the triplex model, peer dynamics are added in order to galvanize the level of involvement.

What is it about?

Our diagnostic tool was developed by a team of specialists in communication, management, industrial psychology, human resources and organizational development. It is based on the three roles of the communications manager.

We start from the premise that every manager possesses a wealth of skills – it is very likely that such is what permitted them to access a management position. We do not try to measure the respondent’s skills, but rather the use that they make of them.


The Triplex Manager

Communication is the Octane of your Leadership!

Communication overdrives your management skills. It is through communicating that one transforms their intentions into realizations. For this reason, the way one communicates is fundamental. Do you best associate with simplex, duplex or triplex communication? Is your management ordinary, super or ultra? If you are aiming for a superior performance, triplex communication is definitely your ally!

The Three Triplex Manager Roles

To mobilize the intelligence of your team, one must master three fundamental roles in communication: the role of Broadcaster in order to nourish the sense of orientation, the role of Pollster to create the sense of appropriation and the role of Mesh Generator in order to stimulate the sense of collegiality. When one assumes these roles all together, they exercise real leadership with any team

A Turning Point in your Career

From this training, one will derive a rich and satisfying communication method – which will serve in plenty of life’s situations. Instead of taking all the communicational burden upon your own shoulders, one will learn to involve their team in a rewarding, stimulating and engaging communication process.

Our Services

Here is an overview of how we can help you mobilize and channel the intelligence of your teams.


  • Strategy and Business Plan
  • Organizational Diagnosis
  • Measuring Organizational IQ
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  • Web Solutions
  • Strategic Gaming
  •  Design Thinking
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  • Collaborative Working Formats
  • Open Thinking Approach
  • Creating Content
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  • Communicational Leadership
  • Conferences
  • Coaching

Our Team

Coefficience is led by a team of seasoned professionals.

They share a common passion for innovative management and communication approaches.

Yves Chapleau

Founder of Coefficience, he has led numerous organizational communication projects on behalf of prestigious companies, combining innovation and professional rigor. Since 2012, he has been teaching organizational communication at the Université de Montréal.

Gilles Beaulne

He has held several management positions in both large and medium-sized manufacturing companies in Canada, the United States and Europe. Specializing in Lean and Six Sigma approaches, he has also led several major change projects within operational management.

Djamel Ighil

With a specialist background in management, he has developed a proficiency profile in the strategic exploitation of new technologies. Such brings pragmatism and creativity into the management of collaborative projects.

Contact Us

418, Sherbrooke East, 3rd Floor, Montreal, Quebec H2L 1J6

+1 (514) 982-0101 

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30 years of savoir faire

30 ans de savoir faire

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